Privacy Notice (WVY Detailing)

Last updated: August 08, 2024

This privacy notice for WVY detailing (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://wvydetailing.co.uk/ (or any website of ours that links to this privacy notice)
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at:
WVYmobiledetailing@hotmail.com

Summary of Key Points

This summary provides key points from our privacy notice. You can find more details about any topic by using the headings below.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we collect any information from third parties?
We do not collect any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.

How do we keep your information safe?
We have organisational and technical processes and procedures in place to protect your personal information. However, no system is 100% secure.

What are your rights?
Depending on where you are located, you may have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by visiting https://wvydetailing.co.uk/ or by contacting us.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You may include:

• Names
• Phone numbers
• Email addresses
• Contact preferences

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve potential issues.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
• To enable user-to-user communications. We may process your information if you choose to use any offerings that allow communication with another user.
• To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law (e.g., with your consent, to comply with laws, to provide you with services, to fulfil contractual obligations, to protect your rights, or to fulfil our legitimate business interests).

The GDPR and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following legal bases:

• Consent. You can withdraw your consent at any time.
• Performance of a Contract. To fulfil our contractual obligations to you or at your request prior to entering a contract.
• Legal Obligations. For compliance with legal obligations (e.g., cooperating with law enforcement or regulators, defending legal rights).
• Vital Interests. To protect your vital interests or the vital interests of a third party (e.g., threats to safety).

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes in this notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If deletion is not possible (e.g., backup archives), we will securely store and isolate it until deletion is possible.

6. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable security measures designed to protect personal information. However, no electronic transmission or storage technology is guaranteed to be 100% secure. You should only access the Services within a secure environment.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18, nor do we knowingly sell such personal information. If we learn we have collected personal information from users under 18, we will deactivate the account and delete such data.

If you become aware of any data we may have collected from children under 18, contact us at:
WVYmobiledetailing@hotmail.com

8. What Are Your Privacy Rights?

In Short: In some regions (such as the EEA, UK, and Switzerland), you have rights that allow you greater access to and control over your personal information.

These rights may include:

• Request access and obtain a copy of your personal information
• Request rectification or erasure
• Restrict processing
• Data portability (if applicable)
• Not be subject to automated decision-making (if applicable)
• Object to processing in certain circumstances

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you may complain to:

• Your local EEA data protection authority
• The UK data protection authority (ICO)

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we rely on your consent, you have the right to withdraw it at any time by contacting us (see section 11).

Opting out of marketing and promotional communications

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Replying “STOP” or “UNSUBSCRIBE” to SMS messages (if used)
• Contacting us (see section 11)

You can email privacy questions to:
WVYmobiledetailing@hotmail.com

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. There is no uniform standard for recognising and implementing DNT signals, so we do not currently respond to them. If a standard is adopted in the future, we will inform you in a revised version of this privacy notice.

10. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top. If we make material changes, we may notify you by posting a notice or sending a notification. Please review this notice frequently.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at:
WVYmobiledetailing@hotmail.com

Or contact us by post at:

WVY detailing
G01 compass house
11 Raine street
London, England E1W 3AU
England

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please visit:
https://wvydetailing.co.uk/

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